Step 1: Determine the best method to address the issue
First, attempt to resolve problems using the Naval War College chain of command and other local resources. Seek assistance from the legal staff, union representative, chaplain, human resource personnel, equal opportunity advisor, your immediate supervisor, or Chief of Staff. Review the list of Common Complaints on the Hotline Complaints link on our website to determine whether an established process or grievance procedure is available to address your issue.
Review the following List of Matters Appropriate for the Inspector General:
Abuse of Authority/Position
Bribes/Kickbacks/Acceptance of Gratuities
Conflicts of Interests
Fraud/ Travel Fraud (TDY and TAD)
Improper Referral for Mental Health Evals
Mismanagement (Significant Cases)
Misuse of Official Time, Gov't Property, Position and Public Office
Purchase Card/Travel Card Abuse
Reprisal (Military Whistleblower Protection)
Safety/Public Health (Substantial/Specific)
Time and Attendance (Significant Violations)
Step 2: Review the Frequently Asked Questions (FAQs)
Q: Who may use the Hotline?
A: Anyone can file a hotline complaint.
Q: Is there a time limit to file a complaint?
A: Generally, a complaint should be submitted within 90 days of the date the alleged wrongdoing occurred. However, we will consider complaints more than 90 days old in the event you can demonstrate you were unable to meet the time requirement due to extraordinary circumstances or unforeseen delays.
Q: What issues should be reported to the Hotline?
A: Report any issue listed in the List of Matters Appropriate for the IG to your local IG. Report minor violations to your chain of command. (Note: We reserve the right to decline to investigate any matter brought to our attention.)
Q: Can I remain anonymous or request confidentiality?
A: You may remain anonymous, but we will not be able to contact you for more information. You may request confidentiality, and the IG will make every effort to prevent disclosure of your identity, but we cannot guarantee confidentiality.
Q: How does one submit a hotline complaint?
A: We encourage submitting the allegation(s) in writing by e-mail, fax, letter, or using the online complaint form. Experience has shown that written complaints are more organized, provide more details, and are less emotional.
Q: How is the status of an investigation determined or how can a copy of a report be obtained?
A: Contact the IG office where you submitted your complaint. While the investigation is ongoing, we can only say whether the case is open. Once the investigation is closed, the IG will send you a letter to inform you that your allegations were substantiated or unsubstantiated. Should you wish to obtain more information about the case, submit a request under the Freedom of Information Act to the IG office who conducted the investigation to obtain a copy of the report.
Step 3: Prepare to submit your hotline complaint
If the issue is determined appropriate for an IG investigation, gather the information needed to submit the complaint. An IG will ask you to provide the following information:
- Who: Service member’s or employee’s full name, rank/grade, and duty station.
- What: Specific wrongdoing and why you believe the activity was misconduct, to include the rule, regulation or law you think they violated.
- Where: Location where the wrongdoing occurred.
- When: Specific dates and times.
- Cost/How much: Estimated dollar loss.
- Why and how: Describe why and how you believe the individual perpetrated the offense.
- What actions have you taken to try to resolve the issue?
- What action would you like the IG to take?
Remember, the more detailed information provided the better we can assist you.
Step 4: Contact your Command Point of Contact or local IG for assistance to file your complaint.
Naval War College Hotline:
Naval Inspector General:
REPORT THE FOLLOWING TO THE DoD INSPECTOR GENERAL:
Suspected Threats to Homeland Security
Unauthorized Disclosures (Leaks) of Classified Information
Fraud, Waste & Mismanagement
Military Whistleblower Complaints
DoD IG Toll Free: 800-424-9098